Machine Learning Isn’t Always a Black Box

There are a number of common myths about machine learning, which we touched on in a previous post. Now, we want to dive deeper into one of those myths: that machine learning is a black box. While it’s true that many machine learning platform companies do not provide any insights about results or explain how their […]

How to Proactively Reduce Friendly Fraud

No online business wants chargebacks, but so-called “friendly fraud” chargebacks can be particularly frustrating. Fraud as a result of stolen financials is definitely harmful, but at least you can employ models and rules to detect and prevent that behavior. With friendly fraud, on the other hand, you’re dealing with legitimate customers who – for one […]

10 Things You Need to Know About Digital Wallets

The last decade has seen a tremendous shift in how we buy and sell goods, both online and in the “real world.”  As our wallets get thicker and credit card scammers get smarter, people are turning to a sleeker, potentially safer alternative to cash and cards: digital wallets. But do they actually pose less of […]

Holiday Hangover Blues? A Beginner’s Guide to Fighting Chargebacks

Congrats! You’ve successfully weathered your way through the holiday season. It was hard, but you launched a great marketing campaign, had strong sales, and are “in the black.” To top things off, you finally got that gadget thing you really wanted all year long. Basically, you’re sitting pretty. Then…your first chargeback of the new year rolls […]

New Visa Attack Hole Demands New Fraud Defenses

Evan Schuman is a guest contributor to the Sift Science blog.  When security researchers recently published that multi-merchant attacks gave them unlimited attempts at guessing Visa card fields (but not Mastercard fields), it was a reminder of the inherent fragility of payment card security today. One way to successfully defend against such an attack is by […]

Don’t Let Holiday Fraud Checks Alienate Shoppers

Evan Schuman is a guest contributor to the Sift Science blog. With purchases soaring this time of year, it’s comforting to remember that the fraud rate doesn’t increase just because overall transactions rise. But there’s some other calculus to keep in mind: although the fraud rate doesn’t go up in December, shoppers’ verification tolerance plunges. In other words, […]

Mobile Commerce, Payments, and Fraud By the Numbers

Does it feel like more and more people are working on the go, totally tapped into palm-sized screens? That’s because they are. Consider how often you pull out your phone, whether to check a message, log a mile, get directions, or play a game. Mobile use is at an all-time high, and as a result more […]