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New Tools to Audit Your Workflows

Today, we’re excited to announce some new features that give you better control and enhanced visibility into how your Workflows are running. Workflows enable fraud teams to build powerful business logic to automatically accept, reject, or manually review a subset of the users from within the Sift Science console. With Workflow Change History and the […]

[Podcast] How-To: Building a Trust & Safety Team Pt 2

Check out part 2 of our “Building a Trust & Safety Team” podcast! (You can listen to part 1 here.) So, you’ve decided you need a trust & safety team. What’s the next step? Getting buy-in. But that’s easier said than done. When it comes time for you to assemble your team, how do you […]

Meet Nate: the Maestro of Marketing

This post is part of a weekly series in which we get to know Sifties. Nate Hall is our Marketing Operations Manager who has been with Sift Science for eight months. If he could be any animal, he would be an octopus because they’re really smart, live in the ocean (which has so much going […]

Using Your Fraud Tool to Fight Friendly Fraud Chargebacks

Friendly fraud chargebacks – when legitimate transactions are disputed by the cardholder – are among the biggest pain points for online businesses. However, friendly fraud chargebacks are easier to win than most companies realize! And one of the best resources to help recover funds from these chargebacks is by using data provided by your fraud […]

Meet Nick: the Expert of Engineering

This post is part of a weekly series in which we get to know Sifties. Nick Hurlburt is an Engineering Manager who has been with Sift Science for two and a half years. If he could eat only one food for the rest of his life, it would be mangoes because it’s hard to think […]

Sharing is Caring: Making the Most of Business Conferences

As Patreon is growing as a company, I’ve recently started to grow my team. Because of that, I’ve also started attending fraud prevention conferences. Since I’m still a newbie when it comes to starting a team from scratch, I wanted to learn all the tools that will help me and my future team be successful! […]

How-To: Building a Trust & Safety Team – A New Podcast Episode

Building a fraud fighting team is enough to make any business owner, C-level executive, or fraud analyst break out in a cold sweat. It’s also one of the most important steps a business can take to reduce risk. Your trust and safety team protects your bottom line by reducing fraud and retaining loyal customers. In […]

Meet Fredy: the Dynamo of Design

This post is part of a weekly series in which we get to know Sifties. Fredy Santiago is a designer who has been with Sift Science for one year. If he could time travel he would go back to the 1930s in Mexico City to witness the industrial revolution, the muralist movement, and – of […]

Meet Tia: the Builder of Business Development

This post is part of a weekly series in which we get to know Sifties. Tia Gangopadhyay is a Business Development Associate who has been with Sift Science for five months. If she could eat only one food for the rest of her life, it’d be potstickers. (Before she became lactose intolerant, it would’ve been […]