Why Report on Fraud and Abuse?

You’ve got a team of analysts fighting fight fraud and abuse. You’re doing what you can to delight your customers and keep them safe. You seem to be doing everything right….but are you? Without the right data, it’s impossible to know. To understand your business’ health, it’s vital to have accurate, comprehensive measurement. But many […]

The Battle for Frictionless Checkout

It’s one of the most dreaded paradoxes of running an online business. Customers want to get from the buy button to the “track shipment” page with as few steps as possible. But they also want businesses to keep their data secure. They’ll abandon their cart if the checkout page requires repeated identity verification…but they also […]

10 Fraud Myths: The Hidden Insights that Drive Business Decisions

Think you know when the most online fraud takes place? It’s probably Cyber Monday or Black Friday, right? What about the fraudiest country in the world? Somewhere in Eastern Europe? Businesses may think they understand fraud, but the reality is far more complex. This lack of insight leads to guessing, incorrect conclusions, and bad decisions. […]

Announcing Sift Insights

Most businesses have a limited view of how effectively they’re fighting fraud. Existing reporting solutions rely on data that’s captured daily or weekly, but fraud is a constantly moving target. And with 40% of businesses tracking only chargeback rate, fraud managers are missing the impact their efforts are having on top-line growth. That’s why we’re […]

Siftie Spotlight: Bret Blount, Director of Communications

This is part of a monthly series in which we get to know Sifties. Bret Blount is our Director of Communications and has been with Sift Science for 11 months. If he could eat just one style food for the rest of his life, it would be Mexican. He feels the cuisine is incredibly versatile […]

How On-Demand Ride Service Apps Drive Fraud

We’re living in the era of instant gratification. On-demand apps have changed the meaning of “fast delivery” and given consumers the expectation that certain services can be provided within minutes. These apps make users’ lives more convenient, but they also introduce ample opportunity for cybercrime. How and why are on-demand apps being exploited to commit […]

10 Mistakes Merchants Make Fighting Chargebacks

Your customer just filed a chargeback. That’s the end of the story, right? Not quite! As complicated and stressful as chargebacks may seem, you can fight back — and win. But it’s not easy. For one, the process of disputing a chargeback doesn’t favor the merchant. Banks and credit card companies prioritize their customers’ satisfaction. […]

Planning for the Q4 Holiday Fraud Rush

You may have felt a chill in the air when September rolled around, but it wasn’t just the weather. For e-commerce businesses, the holiday madness is coming, and with it…the fraud rush. Sound familiar? I’ve totally been there, and I’d love to share what I’ve learned. In my 10+ years working on the fraud front […]

How to prepare for the mandatory use of TLS 1.2

In support of our promise to provide best-in-class encryption to our customers, we will be moving to Transport Layer Security (TLS) 1.2 and discontinuing support for TLS versions 1.0 and 1.1. Starting March 29, 2019, we’ll be turning off support for all API requests to Sift Science from servers using those older versions of TLS. […]

Digital Gift Cards: Fast Gift Giving, Even Faster Fraud

Digital gift cards (or e-gift cards) are an easy, convenient method of gift giving. And at an annual growth rate of 200%, they’re the fastest growing segment of the $127 billion gift card industry. But as with many emerging technologies, particularly those involving instant delivery or action, fraudsters have found ways to exploit digital gift […]