Measuring the Performance of Your Fraud Team

If you are responsible for managing an ops team, chances are you’ve been asked to justify hiring additional headcount and measuring the performance of your existing team. Below, I’d like to share some basic metrics I used to measure the effectiveness of my Risk Ops team while at Square and Google.    Techniques for measuring […]

Siftie Spotlight: Maya Meyers, Front Desk Ambassador

This is part of a monthly series in which we get to know Sifties. Maya Meyers is Front Desk Ambassador at our San Francisco office and has been with Sift Science for eight months. If she could eat just one food for the rest of her life, it would be french fries. She eats them […]

The Good, the Bad, and the Ugly: What Will 2019 Bring for Fraud?

Landmark events and advances in fraud, abuse, and risk management came out of 2018. We experienced some of the largest data breaches to date, made strides towards greater data regulation via GDPR, and saw some of the world’s biggest companies face public outcry over the mishandling of sensitive user information. Fraud isn’t going anywhere in […]

How 2018 Changed the Face of Fraud

2018 has seen dramatic changes in how businesses approach trust & safety: everything from compliance to data breaches to content abuse. As you’re tying up this year’s loose ends and prepping for next year, it’s worth revisiting what we learned (and didn’t!) this past year. So, let’s recap! 1. Businesses can no longer procrastinate on data […]

Siftie Spotlight: Ricky Franklin, Account Executive

This is part of a monthly series in which we get to know Sifties. Ricky Franklin is an account executive at Sift Science and has been with us for 11 months. If he could eat just one food for the rest of his life, it would be a classic, all-American breakfast: eggs (scrambled with queso), […]

‘Tis the Season to be Wary: Holiday Mobile Commerce Fraud Trends

Mobile is the way of the future – or rather, the present – for e-commerce. Holiday shoppers continue to move away from brick-and-mortar stores to online sites, but are doing even more shopping via mobile devices than ever before. Fraudsters are growing savvy to the trend and capitalizing on the colossal amount of purchases made […]

3 Essential Last-Minute Steps for Holiday Fraud Prep

Black Friday and Cyber Monday may be behind us, but the holiday shopping rush has only just begun. Between now and January 1, millions of people will order gifts for family and friends online and on mobile. Last year, the sharp uptick in holiday shopping was accompanied by a 22% increase in ecommerce fraud. If […]

It’s the Fraudiest Time of the Year for Travelers

Visiting family for the holidays? So is everyone else. Last year, a record-shattering 107 million people traveled between Thanksgiving and New Year. In December and early January, travel spiked by 20%. That’s millions of people booking flights, grabbing hotels, and buying train tickets. A good chunk of these transactions happen on “Travel Tuesday,” the day […]

Fraud Fighters Forum Yearly Wrap Up

As we begin to close the door on the year, I wanted to share some updates from our Fraud Fighters Forums. To set the stage, folks on various Risk, Spam, Community Integrity, and Trust & Safety teams often tell us that the profession of fraud fighting can feel a bit isolating. Our Forums were created […]