As many of you know, building a trust & safety team isn’t easy. Our trust & safety expert Kevin Lee has helped walk us through it in the past, but there’s always more to learn! What if your team spans continents? What if you’re building from scratch? What if you’re dealing with a type of fraud you’ve never seen before?
Courtney Bode, Founder of OpsTales and previous marketplace operations manager at Wanelo, where she faced all of these challenges and more. In this episode of Trust & Safety in Numbers, Kevin Lee sits down with Courtney to discuss strategies for success in the changing fraud landscape.