On Thursday July 30, at 10:10 PM PST, the Sift Science API became unavailable. Service was fully restored at 11:37 PM and the backlog of data was clear by 1:10 AM on July 31st. As a result of this outage, events sent to the Sift API were rejected and we were unable to provide scores. We know that our users rely on Sift Science to be always available, and last night we did not live up to that expectation. We'd like to explain what happened during this outage, and what we're doing to prevent outages in the future.Read More
Here at Sift Science, we just completed another big step in our ongoing marketing site redesign, overhauling the homepage and replacing old landing pages with [prettier, responsive, and more performant ones]. While the big performance improvements aren't quite ready to showcase yet (check in soon for more on that), I realized that there are a few custom Sass mixins and placeholders that I rely on heavily for responsive development—I'm not actually sure what I'd do without them—and I thought I'd share them here along with some CodePens so that other people might also take advantage of them!Read More
Sometimes, it can feel like there are as many flavors of fraud as there are of artisanal ice cream (though fraud – admittedly – is much, much less enjoyable on a lazy summer’s day). Every day, we talk to all sorts of businesses who are fighting fraud, and we get to hear about what tactics they used before discovering Sift Science.Read More
Restaurant reservation service OpenTable has its sights set on creating amazing dining experiences for its millions of users – and that means booking reservations and making purchases needs to be quick, easy, and painless. However, when the website launched its restaurant gift card product, they found that removing friction had an unfortunate side effect: fraud.Read More
It’s not easy fighting fraud when you have to juggle chargebacks, fake accounts, referral abuse, and countless other new and not-yet-named types of fraud. That’s why our team is always innovating and building new tools to make your job easier and to help your business stop fraud quickly and accurately.
Today, we’re excited to showcase Sift Science Formulas and Device Fingerprinting – our two newest innovations made just for you!Read More