How 2018 Changed the Face of Fraud

2018 has seen dramatic changes in how businesses approach trust & safety: everything from compliance to data breaches to content abuse. As you’re tying up this year’s loose ends and prepping for next year, it’s worth revisiting what we learned (and didn’t!) this past year. So, let’s recap! 1. Businesses can no longer procrastinate on data […]

Why Report on Fraud and Abuse?

You’ve got a team of analysts fighting fight fraud and abuse. You’re doing what you can to delight your customers and keep them safe. You seem to be doing everything right….but are you? Without the right data, it’s impossible to know. To understand your business’ health, it’s vital to have accurate, comprehensive measurement. But many […]

The Battle for Frictionless Checkout

It’s one of the most dreaded paradoxes of running an online business. Customers want to get from the buy button to the “track shipment” page with as few steps as possible. But they also want businesses to keep their data secure. They’ll abandon their cart if the checkout page requires repeated identity verification…but they also […]

GDPR Was Only the Beginning for Compliance

By now, you’re more familiar with GDPR than you ever wanted to be – whether it’s because of the countless emails about updated privacy policies that are still sitting in your inbox, or because your business had to do some updating and emailing too. GDPR is the European Union’s General Data Protection Regulation, which started on May 25th of […]

[Podcast] Blockchain, Crypto, and the Future of Fraud

Cryptocurrencies and the blockchain represent a new frontier — one that’s wrought with regulatory and fraud challenges. New coin offerings pop up all the time, each decentralized and shrouded in risk. How do you safely transact with a form of currency that people struggle even to define? Coinbase is trying to do just that. The […]

Content Moderation Best Practices: Q&A with Kevin Lee and Jeff Sakasegawa

User-generated content is the lifeblood of online marketplaces and communities. But it can also be a powerful tool in the hands of fraudsters. Content moderators must act quickly and decisively to stop the spread of abusive content. If they don’t, they risk serious damage to a company’s brand and bottom line. Trust and safety architects […]

Culture Spotlight: Fireside Chat with Minnie Ingersoll, COO, Code for America

Sift Science loves to invite individuals knee-deep in the world of technology to spend some time talking with us in what we call our Fireside Chats. On March 14, we had the pleasure of welcoming Minnie Ingersoll, COO of Code for America, to our San Francisco office to discuss her transition from the for-profit to […]