[Podcast] How-To: Building an International, Dynamic Fraud Team

As many of you know, building a trust & safety team isn’t easy. Our trust & safety expert Kevin Lee has helped walk us through it in the past, but there’s always more to learn! What if your team spans continents? What if you’re building from scratch? What if you’re dealing with a type of fraud […]

[Podcast] Rethinking Chargebacks

Chargebacks are a common problem — so common, in fact, that you may think there’s nothing new to say about them. But Denise Aptekar, senior director of global payments at Upwork, has reconceptualized friendly fraud in a way that just might change the way you see chargebacks. How should fraud and risk teams approach this […]

[Podcast] The Great Holiday Fraud Prevention Roundtable

For fraud fighters, the winter holiday stress isn’t limited to buying gifts and entertaining in-laws. Last year, ecommerce fraud spiked by over 30% during the holidays, and it’s projected to get even worse this year. In this episode, we sit down with fraud fighters from Patreon, Wanelo, and Sift Science to get some life-saving tips […]

[Podcast] Yes, You should Care about Payroll Fraud

If you’re like most people, you probably don’t spend too much time thinking about payroll fraud. You might not even know what it is. In this episode, we sit down with Greg Wilson, risk product specialist at Gusto, to learn why payroll fraud matters more than you realize. Then Greg and Kevin Lee, our trust […]

[Podcast] Are We Discouraging Fraudsters, or Encouraging Them? Interview with an FBI Most Wanted Hacker

Remember Brett Johnson? He’s the former FBI Most Wanted Hacker who the Secret Service called “the original Internet godfather.” Now, he’s a sought-after security consultant who delivered a keynote address at the last CNP conference. On our previous episode of Trust & Safety in Numbers, we sat down with Brett Johnson to talk about his […]

[Podcast] Pirate and a Good Man: Interview with an FBI Most Wanted Hacker

There’s a reason the Secret Service calls Brett Johnson the “original internet godfather.” This former hacker created the template for dark web marketplaces, escaped from prison twice, landed on the FBI Most Wanted list, and has lived to tell the tale. Now, he’s a sought-after security consultant. But the journey from hacker to CNP keynote […]

[Podcast] How-To: Building a Trust & Safety Team Pt 2

Check out part 2 of our “Building a Trust & Safety Team” podcast! (You can listen to part 1 here.) So, you’ve decided you need a trust & safety team. What’s the next step? Getting buy-in. But that’s easier said than done. When it comes time for you to assemble your team, how do you […]

How-To: Building a Trust & Safety Team – A New Podcast Episode

Building a fraud fighting team is enough to make any business owner, C-level executive, or fraud analyst break out in a cold sweat. It’s also one of the most important steps a business can take to reduce risk. Your trust and safety team protects your bottom line by reducing fraud and retaining loyal customers. In […]

Fraud-Fighting with the FBI: A New Podcast Episode

When businesses suffer account takeover (ATO), who picks up the pieces? In many cases, the cybersecurity branch of the FBI is the first to arrive on the front lines. And over the years, the FBI has had an unparalleled on-the-ground view of how fraud has evolved. In this episode of Trust & Safety in Numbers, […]

3 Surprising Findings from Our New Podcast

Sift Science is excited to announce that we’ve launched a podcast, Trust & Safety in Numbers! On Trust & Safety in Numbers, our host, Evan (that’s me!), and our trust and safety guru, Kevin Lee, will chat with people on all sides of the online fraud fight: fraud analysts, FBI agents, security consultants, former hackers, rogue cyborgs (okay, […]