[Podcast] The Great Holiday Fraud Prevention Roundtable

For fraud fighters, the winter holiday stress isn’t limited to buying gifts and entertaining in-laws. Last year, ecommerce fraud spiked by over 30% during the holidays, and it’s projected to get even worse this year. In this episode, we sit down with fraud fighters from Patreon, Wanelo, and Sift Science to get some life-saving tips […]

[Podcast] Yes, You should Care about Payroll Fraud

If you’re like most people, you probably don’t spend too much time thinking about payroll fraud. You might not even know what it is. In this episode, we sit down with Greg Wilson, risk product specialist at Gusto, to learn why payroll fraud matters more than you realize. Then Greg and Kevin Lee, our trust […]

Get Ready for the Holiday Rush: A Toolkit for Sift Science Customers

It’s the most wonderful time of the year…for fraudsters! Last year, e-commerce fraud spiked by over 30% during the holidays. That means about 1 in every 97 transactions was fraudulent. And fraudsters are upping their game every year, even offering online courses for criminals looking to make a quick buck during the cooler months. Fortunately, […]

Trust & Safety from the Ground-Up: An Insider Look at Building Your Team

Congrats, you have the green light to build your Trust & Safety (T&S) team! It may have taken plenty of rationale building, a high chargeback rate, and a high profile case,  but now you’re ready to start building. Whether you are one-person operation and looking to expand by a couple more or a new manager […]

[Podcast] Are We Discouraging Fraudsters, or Encouraging Them? Interview with an FBI Most Wanted Hacker

Remember Brett Johnson? He’s the former FBI Most Wanted Hacker who the Secret Service called “the original Internet godfather.” Now, he’s a sought-after security consultant who delivered a keynote address at the last CNP conference. On our previous episode of Trust & Safety in Numbers, we sat down with Brett Johnson to talk about his […]

Amazon 1-Click patent expiring: Make the most of this opportunity

$136 billion in sales. 304 million active customers. Sounds pretty good, huh? Amazon produces jaw-dropping results that any business would kill for. And the retailer’s patented 1-Click payment system – which enables shoppers to buy something with a single click, using stored payment and shipping information – is one of the key competitive advantages that […]

10 Things You Need to Know about Blocking Good Customers

Businesses have come to expect some collateral damage in their never-ending battle against fraud. After all, it’s impossible to block fraudsters without accidentally blocking a few good customers, right? And false positives certainly seem better than a runaway fraud problem. But blocking good customers may hit your bottom line harder than you’d think…and in ways […]

[Podcast] Pirate and a Good Man: Interview with an FBI Most Wanted Hacker

There’s a reason the Secret Service calls Brett Johnson the “original internet godfather.” This former hacker created the template for dark web marketplaces, escaped from prison twice, landed on the FBI Most Wanted list, and has lived to tell the tale. Now, he’s a sought-after security consultant. But the journey from hacker to CNP keynote […]

[Infographic] Hot Routes of Travel Fraud

There’s no navigating around it: the travel industry is a frequent target of fraud. Spanish travel agency Destinia makes sure fraud doesn’t get in the way of running their business and delivering an awesome experience to their good customers. They use machine learning to monitor and stop high-risk purchases, grounding travel fraud before it takes […]

How Sift Science Helps On-Demand Businesses Grow

On-demand businesses are growing, attracting more than 22.4 million consumers annually and $57.6 billion in spending.  But as they grow, they face a number of unique challenges and a myriad of fraud problems. Sift Science has had a lot of success with on-demand companies, and new features we’ve introduced over the last year make it […]