The Problem with Static PII Identification

We’ve all been there. You’ve logged into this site a thousand times, but today there seems to be some doubt that you are who you say you are. None shall pass before answering some security questions. What’s your mother’s maiden name? What street do you live on? Companies must put these barriers in place because […]

[Podcast] A Fintech Navigates the World of Fraud

Curve is a London-based fintech startup that’s out to revolutionize the way we make payments. But new technology creates a wealth of opportunity for consumers and fraudsters alike.  How does a small team prevent — and fight — new and innovative types of fraud? We sit down with Rona Ruthen, head of operations at Curve, […]

Confessions of a Fraud Analyst – Part 2

To succeed as a fraud analyst, you’ve got to be part Sherlock Holmes, part diplomat, and part Jedi. You’ve got to have a sharp mind and nerves of steel. When everything goes well, your company can win big. But when things go wrong…well, at least you’ll have a great story to tell! We asked some […]

The 12 Stats of Christmas

Whether you’re a fraud analyst or a fraudster (which we hope you’re not!), this is the busiest time of year. It can be hard to wrap your head around the magnitude of holiday e-commerce – let alone the fraud. How much stuff are people buying on their computers and phones? And how many of those […]

[Podcast] How-To: Building an International, Dynamic Fraud Team

As many of you know, building a trust & safety team isn’t easy. Our trust & safety expert Kevin Lee has helped walk us through it in the past, but there’s always more to learn! What if your team spans continents? What if you’re building from scratch? What if you’re dealing with a type of fraud […]

[Podcast] Rethinking Chargebacks

Chargebacks are a common problem — so common, in fact, that you may think there’s nothing new to say about them. But Denise Aptekar, senior director of global payments at Upwork, has reconceptualized friendly fraud in a way that just might change the way you see chargebacks. How should fraud and risk teams approach this […]

The 5 Worst Data Breaches of All Time

Data breaches have become the new normal. We’ve all heard about Equifax, but what about Sonic? Whole Foods? Pizza Hut? In a world where not even the fast food industry is immune, it’s hard to keep track of the victims, let alone predict who might be next. But hey, it could always be worse, right? […]

[Podcast] The Great Holiday Fraud Prevention Roundtable

For fraud fighters, the winter holiday stress isn’t limited to buying gifts and entertaining in-laws. Last year, ecommerce fraud spiked by over 30% during the holidays, and it’s projected to get even worse this year. In this episode, we sit down with fraud fighters from Patreon, Wanelo, and Sift Science to get some life-saving tips […]

[Podcast] Yes, You should Care about Payroll Fraud

If you’re like most people, you probably don’t spend too much time thinking about payroll fraud. You might not even know what it is. In this episode, we sit down with Greg Wilson, risk product specialist at Gusto, to learn why payroll fraud matters more than you realize. Then Greg and Kevin Lee, our trust […]