Building a fraud fighting team is enough to make any business owner, C-level executive, or fraud analyst break out in a cold sweat. It’s also one of the most important steps a business can take to reduce risk. Your trust and safety team protects your bottom line by reducing fraud and retaining loyal customers.
In this episode of Trust & Safety in Numbers, we guide you through the (often overwhelming) process of building your fraud team. Kevin Lee, Trust and Safety Architect at Sift Science, and Paul Rockwell, Head of Trust and Safety at LinkedIn, answer some important questions: How do you assemble a team of fraud fighters? What pitfalls should you look out for? And what missteps should you avoid?